Shipping & Delivery Policy
Last Updated: 01/06/2026
At Shree Radhe Food & Spices, we are committed to delivering fresh, high-quality dehydrated vegetable powders, fruit powders, herbal powders, spices, and flakes safely and efficiently to your doorstep.
Please read our Shipping & Delivery Policy carefully before placing your order.
1. Shipping Coverage
We currently deliver across India.
Delivery availability may vary depending on courier serviceability, government regulations, and regional restrictions.
For bulk inquiries, please contact our team before placing your order.
2. Order Processing
Once your order is successfully placed, our team begins processing it immediately.
Processing Time
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Standard Orders: 1–3 working days
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Bulk / Wholesale Orders: 3–7 working days
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Customised Packaging Orders: 5–10 working days
Orders are processed Monday to Saturday, excluding public holidays.
3. Shipping Timelines
Estimated delivery timelines are as follows:
Within Gujarat
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1–3 Business Days
Across India
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3–7 Business Days
Please note that delivery timelines are estimates and may vary due to unforeseen circumstances.
4. Shipping Charges
Shipping charges are calculated based on:
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Delivery location
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Order weight
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Package dimensions
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Applicable promotional offers
Free Shipping
Free shipping may be offered during promotional campaigns, special offers, or on qualifying order values as displayed on the website.
5. Order Tracking
Once your order is dispatched, you will receive:
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Order confirmation email
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Shipping confirmation email
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Tracking number
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Courier partner details
Customers can track their shipment using the tracking link provided in the dispatch email.
6. Delivery Attempts
Our courier partners generally make up to three delivery attempts.
To avoid delivery issues, customers are requested to:
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Provide accurate shipping information
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Mention correct PIN code
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Share a valid mobile number
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Ensure someone is available to receive the package
If the package is returned due to incorrect address details or unsuccessful delivery attempts, additional shipping charges may apply for re-dispatch.
7. Delays Beyond Our Control
While we strive for timely deliveries, delays may occasionally occur due to:
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Weather conditions
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Transportation disruptions
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Natural calamities
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Government restrictions
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Strikes or logistical challenges
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Customs inspections for international shipments
Shree Radhe Food & Spices shall not be held responsible for delays caused by factors beyond our reasonable control.
8. Damaged or Incorrect Deliveries
If you receive:
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A damaged package
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A defective product
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An incorrect item
Please notify us within 48 hours of delivery by sharing:
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Order Number
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Product Images
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Package Images
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Description of the issue
Our support team will investigate and provide an appropriate resolution.
9. Delivered but Not Received
If the tracking status shows "Delivered" but the package has not been received:
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Inform us within 48 hours of delivery confirmation.
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We will coordinate with the courier partner for investigation.
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Resolution timelines may vary depending on courier verification processes.
10. Bulk & Wholesale Orders
For B2B, private labeling, export, distributor, and wholesale orders:
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Shipping timelines may vary depending on production schedules.
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Dispatch dates will be communicated separately by our sales team.
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Freight and logistics charges may be quoted separately.
11. Contact Information
For shipping-related queries, please contact:
Shree Radhe Food & Spices
📍 7-8, Bholanath Complex, Varachha Road, Kapodra, Surat – 395006, Gujarat, India
📞 +91 9321308747
Business Hours:
Monday – Saturday
9:00 AM to 6:00 PM
We appreciate your trust in Shree Radhe Food & Spices and look forward to serving you with authentic, premium-quality food products delivered safely to your doorstep.