Privacy & Policy

Last Updated: 01/06/2026

Welcome to Shree Radhe Food & Spices. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our products, or interact with us.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

When you interact with Shree Radhe Food & Spices, we may collect the following information:

Personal Information

  • Full Name

  • Email Address

  • Mobile Number

  • Shipping Address

  • Billing Address

  • Company Name (for B2B customers)

  • GST Number (if applicable)

Order Information

  • Products purchased

  • Transaction details

  • Delivery preferences

  • Purchase history

Technical Information

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Website Usage Data

  • Cookies and Analytics Information

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Deliver products and services

  • Provide customer support

  • Send order updates and shipping notifications

  • Improve our website and user experience

  • Respond to inquiries and requests

  • Prevent fraud and unauthorized activities

  • Comply with legal and regulatory obligations

  • Send promotional offers, newsletters, and marketing communications (only when permitted)

3. Food Product Safety & Quality Compliance

As a manufacturer and supplier of dehydrated vegetable powders, fruit powders, herbal powders, spices, flakes, and food ingredients, Shree Radhe Food & Spices may maintain records related to product traceability, quality assurance, customer feedback, and regulatory compliance.

Such information is collected solely for quality control, customer satisfaction, and food safety purposes.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website performance

  • Remember user preferences

  • Analyze website traffic

  • Personalize user experience

  • Measure advertising effectiveness

You may choose to disable cookies through your browser settings. However, some website features may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share information with trusted service providers including:

  • Payment Gateway Providers

  • Shipping & Logistics Partners

  • Website Hosting Providers

  • Analytics Service Providers

  • Marketing & Communication Platforms

  • Government or Regulatory Authorities when legally required

All partners are required to maintain confidentiality and security of your information.

6. Payment Security

All online payments are processed through secure third-party payment gateways. Shree Radhe Food & Spices does not store your debit card, credit card, banking, or UPI credentials on our servers.

Payment transactions are encrypted using industry-standard security protocols.

7. Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your personal information against:

  • Unauthorized access

  • Data loss

  • Misuse

  • Alteration

  • Disclosure

While we strive to protect your information, no online platform can guarantee absolute security.

8. Marketing Communications

With your consent, we may send:

  • Product updates

  • Promotional offers

  • Festival discounts

  • New product launches

  • Business partnership opportunities

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link or contacting us directly.

9. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third-party platforms they visit.

10. Children's Privacy

Our products and services are intended for individuals above the age of 18 years. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us immediately.

11. Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Update your account details

  • Delete personal information (subject to legal obligations)

  • Opt-out of marketing communications

To exercise these rights, please contact us using the details provided below.

12. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time without prior notice.

Any changes will be posted on this page along with the revised effective date.

13. Contact Information

Shree Radhe Food & Spices

Address:
7-8, Bholanath Complex,
Varachha Road, Kapodra,
Surat – 395006, Gujarat, India

Phone:
+91 9321308747

Email:
info@shreeradhefns.com

Website:
www.shreeradhefns.com

If you have any questions regarding this Privacy Policy, please contact us and we will be happy to assist you.